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Need a hand with Football Quiz Games: Kicknivo? Find a quick answer below, or get in touch with us.

Contact Kicknivo

For game issues, purchases or feedback, send us an email. No account is needed.

Email support monerxxy1@gmail.com

A little help. More football.

Common questions about playing on iPhone and iPad.

Game help

Playing & saved progress

Can I play without an account or internet?

Yes. Football gameplay and bundled questions work offline, with no registration. Purchases, restoring Pro, ads and server announcements need an internet connection.

How do I change the difficulty?

Choose Auto, Rookie, Pro or Legend in Settings. Your choice applies to new matches. Auto adapts as you complete matches. Daily Challenge uses a shared daily set with its own difficulty progression.

How does Daily Challenge work?

There is a new shared challenge each day, based on the UTC date. It starts with Rookie rounds and progresses to Pro rounds. Your device's calendar date can differ near midnight because of your time zone.

Where is my progress saved?

Your match and progress are saved on your device. Resume an unfinished match when you return. Starting a replacement match replaces the unfinished one. There is no Kicknivo account or automatic game-progress sync between devices.

Resetting progress or deleting local app data can remove your saved game. A Pro purchase is separate from game progress and can be restored.

Why isn't a player or club accepted?

Search supports alternative spellings and names in the bundled database. Select the matching suggestion before submitting. Football Grid can accept several eligible players, but answers must be in the bundled roster. Check the exact question, competition, date and any stated statistical scope.

If an answer looks wrong or a name is missing, tell us which mode and question you were playing.

Kicknivo Pro

Purchases, solutions & ads

What does Kicknivo Pro include?

Pro is a one-time purchase that removes all in-app ad placements and unlocks match solutions immediately. It is not a subscription. The purchase screen shows Apple's current price for your region. All game modes remain available to free players.

How do I restore my purchase?

Connect to the internet and use the Apple Account that originally purchased Pro for App Store purchases. Open the Pro page or Settings and tap Restore purchases. You do not need to buy it again for the same supported purchase entitlement.

I paid, but Pro hasn't unlocked. What should I do?

Allow the purchase to finish, check your connection and try Restore purchases. A pending Apple approval or payment may delay access. If it still doesn't unlock, email us with your app version, device model and what you see on screen.

Never send your Apple Account password or payment-card details. Apple handles billing and refund requests.

Do I have to watch an ad to see my result?

No. Your score and results are available without a rewarded ad. Free players can choose to watch one rewarded ad to reveal the missed solutions for the whole match when an ad is available. Pro unlocks those solutions directly. Revealing solutions does not add points or XP.

Why isn't a rewarded ad available?

Ads depend on a connection, provider availability and applicable privacy choices. If no ad is ready, you can continue playing and try again later. A solution unlock is awarded after the advertising provider confirms the reward.

Your preferences

Settings & notifications

How do I manage daily reminders?

Notifications are optional. Manage them in Kicknivo Settings and allow them in your device's notification settings. Choose the daily reminder time in the app. Daily reminders are scheduled on your device; server announcements also require a connection.

I'm not receiving notifications.

Check that notifications are enabled both in Kicknivo and in your device's Settings. Reopen the app after changing permission or your reminder preferences. Focus settings and notification delivery settings can affect when a notification appears.

How do I turn off sounds or vibrations?

Use the Sound effects and Haptic feedback switches in Kicknivo Settings. Availability of haptic feedback depends on your device.

How do I change advertising privacy choices?

Open Ad privacy options in Kicknivo Settings when that option is required and available. Apple's tracking permission is managed separately in your device's Settings. Declining tracking or notifications keeps football gameplay available.

Troubleshooting

Something isn't working?

The app freezes or closes unexpectedly.

Close and reopen Kicknivo, check for an app update and restart your device if needed. If it happens again, contact us with the game mode and the steps that caused it.

Before deleting or reinstalling the app, remember that your game progress is stored locally and may be lost.

A football fact looks out of date.

Questions use dated source facts and may specify a tournament, season or statistical cutoff. Check that context first. If the question is incorrect or unclear, send the question text, mode and a reliable source if you have one. We can review the report for a content update.

Where can I find content and photo credits?

Open Settings → Content & Credits in the app. Player photo credits include the source, author and licence information.

Tell us what happened

Help us find the issue.

A few details make it easier to investigate:

  • Your iPhone or iPad model, iOS/iPadOS version and Kicknivo app version.
  • The game mode and question, or the purchase screen involved.
  • What you expected and what actually happened.
  • A screenshot, if useful. Hide any personal or payment information.

Use the same contact for bugs, suggestions and question corrections.

Send a report

Email links open your mail app. Nothing is sent until you choose to send it.

For privacy or data requests, email monerxxy1@gmail.com. If you are asking about a notification registration, include the privacy request reference available in Kicknivo Settings. Read our Privacy Policy and Terms & Conditions.